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When A Death Occurs

Losing a loved one is never easy. Knowing the first steps to take can help reduce uncertainty in a difficult time. The process may vary depending on where the passing occurs — at home, in a care facility, or away from home. Acting quickly and following the right steps ensures your loved one is cared for with dignity. Our team at Plunkett McFillin is here to guide you through each step with compassion. We honor cultural and religious customs, respect personal wishes, and listen when you need to talk. Our goal is to ease the burden so you can focus on honoring your loved one’s life.
Sad black woman, friends and cry on sofa in support, care or understanding together at home. Africa.

When a Death
Occurs at Home

If the death is unexpected, call local authorities or emergency services right away. Let them know about any advance directives or Do Not Resuscitate (DNR) orders. Medical professionals will confirm the passing and involve the coroner or medical examiner as needed.

If hospice or end-of-life care was in place, notify the agency — they can help guide the process. Then, contact us at (215) 672-6262 to arrange transportation. Until help arrives, do not move the deceased or change anything in the home.

When Death Occurs in a Hospital or Care Facility

Hospital or care facility staff will contact the attending physician to confirm the death and prepare the necessary paperwork. Once this is complete, you may call Plunkett McFillin to arrange transportation and services. If prearrangements exist, share them with the facility staff so your loved one’s wishes are honored from the start.
A group of Asian elderly in a health center meeting with a doctor for medication and an annual check-up. Senior people listening to nurse counselor take care mental health
Senior Caucasian woman crying on her daughters shoulder at funeral

When a Death Occurs Away From Home

If the death happens away from home, first contact local authorities or emergency services where the death occurred. They will confirm the passing and connect with local medical professionals or the coroner.

Next, reach out to our team at Plunkett McFillin for guidance. We can assist in arranging transportation back home and managing the necessary details. For deaths outside the U.S., the local embassy or consulate can assist with documentation and repatriation.

Throughout the process, rely on our experienced team to handle each step with care and respect, giving you the space to grieve and remember your loved one.